Design help available for your next order

Contact us

Tell us what you need.
We'll take it from there.

Ask a question, request a quote for artwork you already have, or get help choosing a garment and decoration. Ready to build a design yourself? Open the Design Studio.

What can we help with?

No payment is collected. We review every request and follow up with next steps.

FAQ

Questions we hear often.

How does ordering with Member Made work?

Start in the Design Studio or send us a message. Tell us about your garment, artwork or idea, quantities, and timing. We review your request and follow up with pricing and proofing information. Once the artwork is approved, 100% payment must be received before production begins. There is no checkout on this website, and submitting a request does not commit you to an order.

Do I need finished artwork?

No. You can upload artwork you already have, start from a design in our library, or describe your idea and our designers create it. Design assistance may be complimentary for larger orders. We let you know what applies to your project before any design work begins.

What file types should I send?

PNG, JPG, SVG, PDF, AI, EPS, PSD, TIFF, and HEIC files up to 25 MB each. Vector files (AI, EPS, SVG, or PDF) and high-resolution images print best. For larger files, email hello@membermadeco.com.

How do I choose a garment?

Browse the Apparel catalog to compare fabric, fit, colors, and sizes for each style. If you are not sure what fits your project, choose "Help choosing" above and tell us what you are making.

Which decoration method should I use?

It depends on your artwork, garment, and quantity. Our Services page explains each method. In the Design Studio you can also choose "Not sure yet," and we recommend the best option for your project.

What is a proof, and is the Design Studio preview my proof?

A proof shows how your design will be produced, including artwork, colors, size, and placement. The Design Studio preview shows placement only and is not a final production proof. We review artwork, decoration, and production details before sending your proof. Proofing costs depend on the project, and a proof using finished, print-ready artwork you supply without changes may be complimentary. We confirm any costs with you first.

How is pricing determined?

Pricing depends on the garment, quantity, decoration method, and the details of your design. We send pricing after reviewing your request.

Is there a minimum order?

It depends on the garment and decoration method. Tell us what you have in mind and we will let you know what is possible for your project.

How long does production take?

Standard production is generally about seven days after artwork approval and payment. Timing can vary with the garment, decoration, and quantity, so this is not a guaranteed delivery date. Rush options may be available for an added charge.

How do we receive our order?

Depending on your order, you can arrange local pickup, receive one bulk shipment to a single address, or have orders shipped individually to members. We confirm the options for your project with your quote.

What is a group store?

A custom online store for your organization where members submit their own sizes and orders. Individual payment collection is available depending on your arrangement. Start a group store inquiry.

Do you offer licensed Greek merchandise?

Our licensed collections are coming soon. When they launch, they will be available through each organization's official marketplace.